About Us

Who we are

We integrate our mission with quality service.

Response Plus Holding is the largest provider of onsite healthcare, medical emergency services and occupational health solutions in the UAE. The company boasts an infrastructure that includes a fleet of over 250+ ambulances, 260+ onsite clinics, 1600 + healthcare workforce and 300+ international events per year. Response Plus Holding PJSC is part of the fundamental shift in the healthcare sector across the MENA region, aiming to make UAE one of the most preferred medical tourism destinations. RPM provides cost effective healthcare solutions that add value to medical institutions. Our talent pool has grown tremendously over the years, and as the competitive landscape grows, healthcare facilities can now work with proficiency and provide unparalleled care to its patients. Response Plus Holding has also quickly grown to expand its strategic locations across UAE, Saudi Arabia, Oman, India and Ethiopia. We have also expanded our list of services tremendously, becoming the region’s largest medical staffing organization. The RPM project takes pride in its dependable and diligent on-site workforce, which offer customized health checkups along with training and educational health awareness campaigns.

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The Values we live by

Conforming international best practices & standards.

Our proficient equipment and devices meet the MENA standards and regulatory compliances. We are not only cost-effective in providing medical equipment but also at par with medical staffing solutions. It is time for you to upgrade to Quality Service.

Our Mission

To provide prompt, affordable and quality healthcare services using a complete integrated network, customized and tailormade medical solutions that puts patients at the very heart of what we do and leave our clients free to focus on their core business.

Our Vision

To be the premier global healthcare support partner in providing quality advanced medical services and staffing solutions.

Our Values

Exceeding Client expectations while continuing to excel and innovate in the field of healthcare services and prioritizing the patient’s wellbeing.

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Global Partners

Investor Relations

Striving to be the best in all business verticals

RPM was listed as Response Plus Holding PJSC on the Abu Dhabi Stock Exchange on the 14th of September 2021 and is also currently listed on the FTSE GEIS as a global micro – cap company. We have attained a global reach and aim to develop the business by multi fold. Our goal is to go completely digital by 2023 and green by 2030.

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Chairman’s Message

Dr. Shamsheer Vayalil | Chairman

With more than a decade of hard work from highly talented and professional workforce, Response Plus Holding PJSC has grown to become one of the largest healthcare providers in the region.
We at Response Plus Holding understand the importance of learning from the past, working on the present and securing the future. Since the establishment of Response Plus Holding, we have strived to understand market demands to drive our development and growth and to provide the highest quality service with affordable and accessible healthcare.
The goal of Response Plus Holding is to ensure a healthy workplace for our customers, whether they are companies, organizations or governments. Response Plus Holding was the first in the region to have a fully operational, fully equipped urgent medical centre

with all the expertise to provide prompt treatment in accordance with global medical standards. With the largest number of ambulances in the United Arab Emirates, we now aim to expand within regional and international markets. We strive to provide our customers with the highest quality of medical services and guarantee timely appointments with the ability to communicate directly with our knowledgeable representatives and staff through various mediums, including our website and other social media outlets.
We embrace the diversity within every individual by welcoming all backgrounds, cultures, and ethnicities. Our large and rapidly expanding staff of specialist doctors, physicians, nurses and emergency care professionals ensures that we provide optimal medical services for the most demanding and gruelling onsite clinics and events in the UAE and the region.
Our goal this year and the years to come is to continue to provide the highest level of service that meets international standards with a personal touch for the communities we are proud to serve.
We are looking ahead to the future and to the new opportunities it holds for our company.

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CEO Message

Major Tom Louis | Chief Executive Officer

Since its inception, RPM has placed all its focus on high-end health solutions. Being one of the largest healthcare groups in the UAE, RPM provides comprehensive patient management services in accordance with internationally recognized standards. Having developed comprehensive solutions and healthcare systems, we strive to leverage and constantly build the reputation that VPS Healthcare upholds excellence across the region. It is against this backdrop that we are increasingly recognized as a trusted and reliable healthcare partner for the oil and gas industry, construction companies, and chemical facilities. The confidence of our healthcare partners enables us to serve with motivation and sincerity. Our actions have been directed to advance RPM in its medical journey and cater to the needs of our clients and partners. Since our inception in 2010, we have quickly grown and now operate out of strategic locations in the UAE, Saudi Arabia, and Oman. Our portfolio of services has also expanded and we are now one of the region's leading medical staffing organizations and have the largest private fleets of ambulances in Abu Dhabi. Working closely with the team, we are working towards achieving a well-rounded, innovative system aligned with UAE’s medical goals."

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Our Timeline

2010

Established as Subsidiary of VPS Healthcare

2015

Started serving in the United Emirates (Dubai)

2019

Established our Roots in Kingdom of Saudi Arabia

2020

Started our services in Oman and nearby areas

2021

Started our services in Ethiopia

2021

Started serving in the Listed as Response Plus Holding PJSC in ADX

2023

Go Digital

2030

Go Green

Our Global Presence

Response Plus Medical is the largest provider of onsite healthcare management, occupational health solutions and medical emergency services in the UAE. We deliver quality healthcare services to more than a million people in over 65 countries.

  • Head Quarters

    Ethiopia

    ETHIOPIA
  • Head Quarters

    Jeddah

    JEDDAH
  • Head Quarters

    Riyadh

    RIYADH
  • Head Quarters

    Dammam

    DAMMAM
  • Head Quarters

    Kuwait

    KUWAIT
  • Head Quarters

    Mirzo - Ulugbek District Uzbekistan

    UZBEKISTAN
  • Head Quarters

    UAE

    UAE
  • Head Quarters

    Oman

    OMAN
  • Head Quarters

    INDIA

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