HEMS – Helicopter Emergency Medical Services UAE

RPM has earned a reputation for its placement of highly skilled Industrial and technical staffs, at all grades and specialties, in both the primary and emergency healthcare sectors. Our success is driven by our attention to detail and our expertise to recognize and meet the needs of our clients. We undertake all responsibility for sponsorship, visa formalities, mobilization, performance, quality and demobilization of all outsourced staff. These include doctors, nurses, paramedics, emergency medical technicians, allied medical professionals, industrial and technical staff, administration staff and trained ambulance drivers. We ensure all personnel have undergone sufficient training and expediate further training if required before mobilization.

RPM’s expertise in the Oil & Gas sector in GCC both onshore and offshore regions focus on the medical operations of facilities and emergency ambulance services. One of our major areas of strength is medical emergency preparedness where critical operation is collaborated with our own operation control center team. In addition, RPM is well adapted with the Oil & Gas Emergency Response Plan with capability to respond and manage emergencies in association with the concerned regulatory bodies.

We have also established our internal Incident Command Center (ICC) managed by experts at the RPM HQ in tandem with our commitment towards HSE policies and guidelines ensuring implementation in line with oil and gas best practices. Our performance is measured through our quality management system which involves categories of KPIs, Full-scale risk-based audits and surveys. RPM core values will remain focused on delivering cost effective premium quality services and to continue innovating in the field of remote healthcare services to exceed client expectations.

RPM  helicopter emergency medical services in UAE aims to cater to the increasing need for trauma and non- trauma patients to have access to instant inter-emirate transportation. In conjunction with our aviation partners, RPM provides manpower and equipment to support medical helicopters in accordance with our clients’ requirements.

Our EMS team operates a 24/7 Operational Command Center (OCC) also known as the Emergency Medical Dispatch center at the RPM HQ ensuring a single point of access to RPM EMS Services, being able to receive requests for our services, triage calls, allocate and dispatch the required resources immediately.

RPM offers a large array of on-site medical support to our clients which consists of an initial assessment of current conditions on client’s operational sites, extensive evaluation of their medical facilities, guidance on improvements and meeting government regulations. 

We provide assistance in setting up on site clinics, providing equipment and consumables as well as trained medical personnel that are capable of executing emergency procedures and are experienced in medical documentation in order to adapt the requirements of the clients.

We emphasize heavily on the importance of trained on-site personnel in order to meet specific health and safety measures already in place. We offer specially tailored programs that address role specific health and safety measures in accordance with the client’s respective industry of operation.

RPM is one the most prominent market leaders in the healthcare industry and specializes in providing on-site medical services as well as facility operation and management.